CloudLink Ideas Portal

2 Vote

Hoping that there is a likelihood that a manual held up could prevent work order from moving into Request to Close status. (WesTrac)

Hoping that there is a likelihood that a manual held up could prevent work order from moving into Request to Close status. (WesTrac)

Created 28 May 02:40 by Dayton Robson

ServiceLink

0 Needs more votes
7 Vote

Import ServiceLink User Info>CWS ID from DBS>Employee File

User Info>External System Employee ID is populated from DBS>Employee File>Address 2. Error "WEB0005 - cwsId is a required field" is called up when a user tries to order parts if their User Info>CWS ID is blank. Rather than manually ent...

Created 25 Sep 02:17 by James Miller

ServiceLink

0 Needs more votes
3 Vote

ServiceLink Flex should filter charge codes based on config key

SVL.Labor.ChargeCode.Excluded filters charge codes in Web, it should also do so in Flex.

Created 08 Apr 14:11 by Mark Dearborn

ServiceLink Flex / Dealer Idea

1 Needs more votes
13 Vote

We require and API to create a ticket in SVL so that we can generate W/O's based on requirements from other Modules

We would like to be able to create a ticket in SVL via and API. This could be used to generate the Shop Get Ready Work Order based on Details from Iquote.

Created 04 Dec 00:01 by Sheldon Newey

ServiceLink

1 Needs more votes
7 Vote

Symptoms CCCC's auto populating the notes field in the linked segment

It would be a great idea to have the CCCC's entered in the Symptoms, auto populate the note's field in the linked segment

Created 18 Sep 23:43 by Richard Betts

ServiceLink

0 Needs more votes
4 Vote

Expiring Warranties Report enhancement, add functionality to search by customer name or number and add current SMU hours and SMU expirations.

Add a search function to Expiring Warranties in SalesLink to enable the ability to search a customer name or number with a "Search Function". This would essentially enhance the existing Expiring Warranties function that already exists in SalesLink...

Created 14 Feb 20:40 by Ryan Stevenson

SalesLink

1 Needs more votes
7 Vote

Additional hyperlink in the Need By Date tab pop out window.

Additional hyperlink in the Need By Date tab pop out window to take you to the Exception/held up screen to be able to action the issue (ref Ticket # 3054153984)

Created 17 Sep 23:48 by Richard Betts

ServiceLink

1 Needs more votes
10 Vote

Manual Held Ups to be defined at Store level same as Note Templates

Update the Admin Management creation of Manual Held Ups to be the same as Note Templates so dealers can define Manual Held Ups specific to a single store, multiple stores or All stores.

Created 16 Apr 23:19 by Shannan Jackson

ServiceLink

1 Needs more votes
9 Vote

Make Commissions self-serviceable

No description provided

Created 04 Jun 16:16 by Stephen Cavanagh

Commissions Framework / Internal Idea

0 Needs more votes
3 Vote

Parts credit slips getting an individual identifier when created for parts return (WesTrac)

propose an enhancement to ServiceLink that would significantly improve the efficiency and accuracy of our parts credit process. Specifically, I recommend the implementation of individual identifiers for parts credit slips upon creation. This enhan...

Created 03 Apr 07:11 by Travis Satur

ServiceLink

2 Needs more votes

CloudLink Ideas Portal

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Hoping that there is a likelihood that a manual held up could prevent work order from moving into Request to Close status. (WesTrac)

Import ServiceLink User Info>CWS ID from DBS>Employee File

ServiceLink Flex should filter charge codes based on config key

We require and API to create a ticket in SVL so that we can generate W/O's based on requirements from other Modules

Symptoms CCCC's auto populating the notes field in the linked segment

Expiring Warranties Report enhancement, add functionality to search by customer name or number and add current SMU hours and SMU expirations.

Additional hyperlink in the Need By Date tab pop out window.

Manual Held Ups to be defined at Store level same as Note Templates

Make Commissions self-serviceable

Parts credit slips getting an individual identifier when created for parts return (WesTrac)

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support

Filter by status

Filter by category

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Hoping that there is a likelihood that a manual held up could prevent work order from moving into Request to Close status. (WesTrac)

Import ServiceLink User Info>CWS ID from DBS>Employee File

ServiceLink Flex should filter charge codes based on config key

We require and API to create a ticket in SVL so that we can generate W/O's based on requirements from other Modules

Symptoms CCCC's auto populating the notes field in the linked segment

Expiring Warranties Report enhancement, add functionality to search by customer name or number and add current SMU hours and SMU expirations.

Additional hyperlink in the Need By Date tab pop out window.

Manual Held Ups to be defined at Store level same as Note Templates

Make Commissions self-serviceable

Parts credit slips getting an individual identifier when created for parts return (WesTrac)

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support