CloudLink Ideas Portal

9 Vote

(WesTrac) The ability to download individual and bulk photos from ServiceLink from the Media tab

The media tab in a work order in ServiceLink has the ability to upload and remove photos but does not have the ability to download individual or bulk photos.

Created 13 Feb 00:44 by Dayton Robson

ServiceLink

1 Needs more votes
8 Vote

Only have the Hard Stop apply on the “No SIMS record when is required” Held up, when the Job Code is “Y” & the segment is warranty.

Only have the Hard Stop apply on the “No SIMS record when is required” Held up, when the Job Code is “Y” & the segment is warranty. This is how DBS operates today.

Created 13 Feb 06:18 by Richard Betts

ServiceLink

0 Needs more votes
8 Vote

Reman Core Return document additional information (WesTrac)

the Reman return core sheet in the parts return tab is great but it is missing some information that is vital for a core return: we need the ability to select if the core is Used we need the ablity to select if the core is subject to Warranty we n...

Created 03 Feb 01:22 by Travis Satur

ServiceLink

1 Needs more votes
18 Vote

(WesTrac) ServiceLink to block certain Job code/comp code combinations as per CAT service excellence critera

in CAT service excellence there is a number of job cod/comp code combinations that are not to be used together (eg 023/7000) on segments ideally ServiceLink would be able to be configured to trigger a warning when these unacceptable code combos ar...

Created 06 Aug 03:36 by Travis Satur

ServiceLink

2 Needs more votes
1 Vote

SPE - Blog groups

What is the problem you are looking to solve with this enhancement request? Sending blog messages to groups of people without having to individually select each person to send blog to. How many in your organization encounter this problem? All How ...

Created 17 Mar 14:12 by Mark Dearborn

ServiceLink / SOW

0 Needs review
7 Vote

(WesTrac) The ability to add comments on a parts return/credit return

To improve the efficiency and clarity of the parts return process in ServiceLink, it is crucial to introduce a feature that allows users to add specific line notes to items being returned. This enhancement would be particularly beneficial for rema...

Created 05 Dec 04:56 by Travis Satur

ServiceLink

1 Needs more votes
2 Vote

Have a checkbox when submitting a labour entry to prompt the user to update the SMU, SIMS & Notes

Currently when submitting a time sheet, technicians can enter their time without updating the machine SMU, adding SIMS & updating segment notes. It would be great to have a warning / checkbox reminding the user to update this information befor...

Created 25 Feb 02:10 by Luke Williams

ServiceLink

1 Needs more votes
6 Vote

Ability to edit invoicing options within a work order

Currently in DBS there is the ability to change the invoice print options within a work order, Service Link does not currently have this function, and it would be beneficial for the teams processing work orders to have this available in SVL. This ...

Created 04 Dec 07:04 by Luke Williams

ServiceLink

0 Needs more votes
3 Vote

Default technician labour entry start time to to the end time of the last entry for the tech

Technicians will often put in their first labour entry and then not return to do their second labour entry for a number of hours, this puts the task of remembering when the last entry ended to set as the start of the second entry. there are a numb...

Created 22 Jan 02:50 by Travis Satur

ServiceLink

1 Needs more votes
3 Vote

(WesTrac) Standard hours on Segments to be factored in on scheduler hours

The opportunity to streamline our operations by aligning technician schedules with segment standard hours on work orders. So if we schedule a 6 hour work order to a tech the system is able to identify that the standard hours are 6 hours and it ass...

Created 22 Jan 01:16 by Travis Satur

ServiceLink

0 Needs more votes

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