CloudLink Ideas Portal

6 Vote

SIMS Required Checkbox in the "Need By Date" Tab (WesTrac)

Implement a checkbox control within the "Need By Date" tab of ServiceLink that allows users to toggle the SIMS Required flag at the segment level. This enhancement would enable rapid configuration of SIMS requirements across multiple segments in a...

Created 27 Jun 00:44 by Travis Satur

ServiceLink

0 Needs more votes
5 Vote

(WesTrac) Enhance Service Pipeline Visibility by Including Segment Store Allocation

The Service Pipeline is intended to serve as a WIP dashboard tailored to the user’s selected store and cost centre. However, it does not currently distinguish between header and segment allocations, which undermines its effectiveness as a true ope...

Created 10 Jun 01:07 by Travis Satur

ServiceLink

0 Needs more votes
4 Vote

Displaying % Complete and Remaining Labour on the Labour Approval Page (WesTrac)

Proposed Solution Integrate the "% Complete" and "Remaining Labour" fields into the labour approval interface. This would provide supervisors with real-time context when reviewing and approving labour entries, enabling quicker and more informed de...

Created 13 Jun 08:16 by Travis Satur

ServiceLink

0 Needs more votes
7 Vote

Ability to search using customer PO # in ServiceLink (WesTrac)

We would like to be able to search by PO number in ServiceLink. This will make it easy to search in ServiceLink using the customer PO #

Created 22 May 06:50 by Dayton Robson

ServiceLink

0 Needs more votes
6 Vote

Ability to search for a technician in the Labor Inquiry functionality, of ServiceLink like what it is in Labor Approval functionality. There is a lot of scrolling to be done to find the technician.

On the Labour Inquiry, where you filter the technician it takes allot of time scrolling through all the dropdown names. Can the "type" search function be added to the technician filter and a multiple selection filter be available where you can sel...

Created 22 May 07:33 by Dayton Robson

ServiceLink

1 Needs more votes
1 Vote

Add Popsicle Stick for Remote Service and pull Information from SIS with Hyperlink to SIS

Add a popsicle stick for Remote Service Capability from SIS Web with a quick link for access to remote service if capability exists.

Created 02 Jul 19:18 by Guest

ServiceLink

2 Needs more votes
11 Vote

(WesTrac) The ability to download individual and bulk photos from ServiceLink from the Media tab

The media tab in a work order in ServiceLink has the ability to upload and remove photos but does not have the ability to download individual or bulk photos.

Created 13 Feb 00:44 by Dayton Robson

ServiceLink

1 Needs more votes
2 Vote

Employee Number Present on Transfer Screen

Have the employee number present on the transfer screen so you can easily identify a specific user’s parts to be transferred.

Created 11 Jun 20:21 by Chris Hancock

ServiceLink

0 Needs more votes
20 Vote

(WesTrac) ServiceLink to block certain Job code/comp code combinations as per CAT service excellence critera

in CAT service excellence there is a number of job cod/comp code combinations that are not to be used together (eg 023/7000) on segments ideally ServiceLink would be able to be configured to trigger a warning when these unacceptable code combos ar...

Created 06 Aug 03:36 by Travis Satur

ServiceLink

2 Needs more votes
8 Vote

Only have the Hard Stop apply on the “No SIMS record when is required” Held up, when the Job Code is “Y” & the segment is warranty.

Only have the Hard Stop apply on the “No SIMS record when is required” Held up, when the Job Code is “Y” & the segment is warranty. This is how DBS operates today.

Created 13 Feb 06:18 by Richard Betts

ServiceLink

0 Needs more votes

CloudLink Ideas Portal

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SIMS Required Checkbox in the "Need By Date" Tab (WesTrac)

(WesTrac) Enhance Service Pipeline Visibility by Including Segment Store Allocation

Displaying % Complete and Remaining Labour on the Labour Approval Page (WesTrac)

Ability to search using customer PO # in ServiceLink (WesTrac)

Ability to search for a technician in the Labor Inquiry functionality, of ServiceLink like what it is in Labor Approval functionality. There is a lot of scrolling to be done to find the technician.

Add Popsicle Stick for Remote Service and pull Information from SIS with Hyperlink to SIS

(WesTrac) The ability to download individual and bulk photos from ServiceLink from the Media tab

Employee Number Present on Transfer Screen

(WesTrac) ServiceLink to block certain Job code/comp code combinations as per CAT service excellence critera

Only have the Hard Stop apply on the “No SIMS record when is required” Held up, when the Job Code is “Y” & the segment is warranty.

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support

Filter by status

Filter by category

Identify yourself with your email address

SIMS Required Checkbox in the "Need By Date" Tab (WesTrac)

(WesTrac) Enhance Service Pipeline Visibility by Including Segment Store Allocation

Displaying % Complete and Remaining Labour on the Labour Approval Page (WesTrac)

Ability to search using customer PO # in ServiceLink (WesTrac)

Ability to search for a technician in the Labor Inquiry functionality, of ServiceLink like what it is in Labor Approval functionality. There is a lot of scrolling to be done to find the technician.

Add Popsicle Stick for Remote Service and pull Information from SIS with Hyperlink to SIS

(WesTrac) The ability to download individual and bulk photos from ServiceLink from the Media tab

Employee Number Present on Transfer Screen

(WesTrac) ServiceLink to block certain Job code/comp code combinations as per CAT service excellence critera

Only have the Hard Stop apply on the “No SIMS record when is required” Held up, when the Job Code is “Y” & the segment is warranty.

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support