CloudLink Ideas Portal

4 Vote

Enhance blog filtering

With a recent change to the blog functionality, there is increased visibility to all the blogs that they were mentioned on. We would like to enhance the functionality to allow users to see the blogs that are important to them, and not see one's th...

Created 05 Mar 16:47 by Adam Kropf

ServiceLink / Dealer Idea / New Functionality

1 Needs more votes
1 Vote

ServiceLink Ticket Creation API

Create API to allow creating tickets in ServiceLink (for example from ServicePro10) Include fields for WO Header, segments, parts Validate incoming data Differentiate tickets created via API, potentially by setting specific fields like "Estimated ...

Created 02 Dec 15:07 by Mark Dearborn

ServiceLink / API, Data or Reporting / Dealer Idea / Integrations / New Functionality

0 Needs more votes
2 Vote

Add ability to include Operations when adding a Standard Job segment

Some DBS Standard Jobs have not only segments but also Operations under some or all of these segments. We developed the ability to manage/add these Operations in PSQ as part of an SOW we completed for Cavpower. However we did not develop the match...

Created 03 Jan 13:32 by Darren Carter

ServiceLink / Integrations / New Functionality

0
2 Vote

SIMS Reporting - Ability to Enter SIMS Using Secondary Failure Code First

When creating a SIMS, the user must enter a Primary Failure Code (e.g. Structural, Factory Assembly, etc) and then enter a Secondary Failure Code (e.g. bent, cracked, etc.) providing additional detail. The dealer is looking to be able to add the S...

Created 19 Dec 20:19 by Roxanne Smith

ServiceLink / New Functionality

0
2 Vote

Operation Notes should appear on the Warranty Service Report

Currently SVL places Header and Segment level Notes on the Service Report and Warranty Service Report. As more and more dealers begin using Operations to separate segment work, we need to give the user the option of displaying the Operation Notes ...

Created 13 Dec 13:19 by Darren Carter

ServiceLink / Dealer Idea / New Functionality

0
2 Vote

Automatic Segment added to work order for CAT Inspection

When a work order is opened to have an segment of (AA) for example automatically added to work order so that CAT inspection can be performed vs. having to manually add the segment in each work order. We do have templates created, but it would be m...

Created 16 Sep 21:52 by Arlette costa

ServiceLink / New Functionality

0
2 Vote

Blog yourself

Have the ability to blog yourself to help keep track of various to do's on work orders, such as follow up on part back orders or credits.

Created 27 Dec 23:35 by Krystal Goodchild

ServiceLink / New Functionality

1 Needs more votes
1 Vote

BACKLOG OPTION FOR CUSTOMER'S POP FILE

The Backlog is a great feature, but it is specific to a serial #, are there any thoughts regarding backlogs for customer #. The backlog would be added for a specific customer, when opening a work order for that customer, it would populate in the p...

Created 08 Nov 14:53 by Arlette Costa

ServiceLink / New Functionality

0
1 Vote

Is it possible to color code fleet vehicles by branch location?

Right now all fleet vehicles are respresented in the jobsite map with a yellow pin. It would be a lot easier to indicate what vehicles belong to a specific branch when dispatching so you can see who is closest to the jobsite.

Created 13 Jul 21:43 by Arlette costa

ServiceLink / New Functionality

0
1 Vote

Salesman in Other panel of Overview page should verify valid salesman, or not be editable

Currently the salesman field is editable, but there is no verification. It should have a dropdown loaded from DBS, or not be input capable.

Created 06 Jun 15:01 by George Norton

ServiceLink / New Functionality

0

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