CloudLink Ideas Portal

1 Vote

Hoping that there is a likelihood that a manual held up could prevent work order from moving into Request to Close status. (WesTrac)

Hoping that there is a likelihood that a manual held up could prevent work order from moving into Request to Close status. (WesTrac)

Created 28 May 02:40 by Dayton Robson

ServiceLink

0 Needs more votes
13 Vote

We require and API to create a ticket in SVL so that we can generate W/O's based on requirements from other Modules

We would like to be able to create a ticket in SVL via and API. This could be used to generate the Shop Get Ready Work Order based on Details from Iquote.

Created 04 Dec 00:01 by Sheldon Newey

ServiceLink

1 Needs more votes
10 Vote

Manual Held Ups to be defined at Store level same as Note Templates

Update the Admin Management creation of Manual Held Ups to be the same as Note Templates so dealers can define Manual Held Ups specific to a single store, multiple stores or All stores.

Created 16 Apr 23:19 by Shannan Jackson

ServiceLink

1 Needs more votes
1 Vote

Westrac- SIMS entries need to have the primary and secondary fields made mandatory

when entering SIMS on a segment the Primary field is a mandatory filed to save the entry this needs to also be set for the secondary field refer Texada Ticket: 23699978089

Created 27 May 01:48 by Travis Satur

ServiceLink

0 Needs more votes
11 Vote

Work Order Urgency Selector for Overview Page

The "Urgency" field in the Work Order Header Maintenance screen should be included in the work order Overview screen so users can assign and manage the priority of the work order. 1 = Urgent 2 = High 3 = Medium 4 = Low

Created 07 Feb 00:44 by Shannan Jackson

ServiceLink

1 Needs more votes
10 Vote

New work order view

the ability in the service pipeline for the Work in progress table to have an "opened this week" field to show newly created work orders for the selected store

Created 12 Mar 02:16 by Travis Satur

ServiceLink

1 Needs more votes
9 Vote

Technician data visability

Technician data visability - Make it possible to add aditional items on the Technichian user profiles to capture things such as tech A/C licenses, site inductions, contact details etc.

Created 29 Apr 06:19 by Travis Satur

ServiceLink

1 Needs more votes
1 Vote

SPE - HO PENN - Import Ship To Address from DBS to Jobsite Address in newly created Tickets in ServiceLink

Background - H.O. Penn’s issue description Work orders created in DBS that contain a Ship To Address do not display in Service Link Job Site. Work orders created in Service Link that contain a Job Site "push" to DBS Ship To. Work orders created ...

Created 21 May 15:27 by Mark Dearborn

ServiceLink / SOW

0 Planned - to be scheduled
9 Vote

Symptoms - Heldup required for Correction field

The Complaint is Mandatory when creating a Symptom and Symptoms currently have a Hard Stop heldup for Cause and Resultant Damage. However, there is no requirement for the user to complete the Correction field as there is no heldup for it.The Corre...

Created 17 Mar 22:36 by Shannan Jackson

ServiceLink

1 Needs more votes
5 Vote

Service Pipeline Calendar Legend

Provide a legend to support identification of icons/colours in the Service Pipeline calendar the same as what has been applied to scheduling/technician dashboard pages.

Created 08 Oct 21:41 by James Miller

ServiceLink

0 Needs more votes

CloudLink Ideas Portal

Filter by status

Filter by category

Hoping that there is a likelihood that a manual held up could prevent work order from moving into Request to Close status. (WesTrac)

We require and API to create a ticket in SVL so that we can generate W/O's based on requirements from other Modules

Manual Held Ups to be defined at Store level same as Note Templates

Westrac- SIMS entries need to have the primary and secondary fields made mandatory

Work Order Urgency Selector for Overview Page

New work order view

Technician data visability

SPE - HO PENN - Import Ship To Address from DBS to Jobsite Address in newly created Tickets in ServiceLink

Symptoms - Heldup required for Correction field

Service Pipeline Calendar Legend

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support

Filter by status

Filter by category

Identify yourself with your email address

Hoping that there is a likelihood that a manual held up could prevent work order from moving into Request to Close status. (WesTrac)

We require and API to create a ticket in SVL so that we can generate W/O's based on requirements from other Modules

Manual Held Ups to be defined at Store level same as Note Templates

Westrac- SIMS entries need to have the primary and secondary fields made mandatory

Work Order Urgency Selector for Overview Page

New work order view

Technician data visability

SPE - HO PENN - Import Ship To Address from DBS to Jobsite Address in newly created Tickets in ServiceLink

Symptoms - Heldup required for Correction field

Service Pipeline Calendar Legend

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support