CloudLink Ideas Portal

6 Vote

ability to filter technicians in labour approval (WesTrac)

Currently, our system either displays all employees or requires individual selection of technicians for timesheet approvals. This approach is not only time-consuming but also prone to errors, as it demands meticulous manual selection. To address t...

Created 21 Feb 05:01 by Travis Satur

ServiceLink

1 Needs more votes
1 Vote

Add days to last labour numerical count to the Service Pipeline

Add days to last labour number count to the Service Pipeline, currently the pipeline only captures the physical date. It would be beneficial to also have a numerical count as a quick visual for reporting.

Created 06 May 02:53 by Luke Williams

ServiceLink

0 Needs more votes
1 Vote

Add SMU Hours to Work Order List View

Yancey Bros What is the problem you are looking to solve with this enhancement request? Enhancement request for Texada to add a column to the reporting for SMU. My recommendation is that they put it in between columns B & C and then we can eas...

Created 05 May 13:52 by Mark Dearborn

ServiceLink / SOW

0 Needs more votes
8 Vote

(WesTrac) The ability to add comments on a parts return/credit return

To improve the efficiency and clarity of the parts return process in ServiceLink, it is crucial to introduce a feature that allows users to add specific line notes to items being returned. This enhancement would be particularly beneficial for rema...

Created 05 Dec 04:56 by Travis Satur

ServiceLink

1 Needs more votes
1 Vote

Ability to save preferences in scheduler

When selecting between different views, day, week, monthly etc when you click out of the page the schedule defaults back to week view. To save time it would be great having the ability to save this view as per the user's preference.

Created 01 May 23:30 by Luke Williams

ServiceLink

0 Needs more votes
4 Vote

(WesTrac) ServiceLink: The ability to show or hide the cost and sell values for parts, labor, and misc., in a work order for certain roles within ServiceLink, both at a segment level and the overall work order level

The ability to show or hide the cost and sell values in a work order for parts, labor, & Misc., for certain roles within ServiceLink, both at a segment level and the overall work order level. This will give the Dealer the ability to hide or sh...

Created 21 Feb 00:00 by Dayton Robson

ServiceLink

0 Needs more votes
5 Vote

Default technician labour entry start time to to the end time of the last entry for the tech

Technicians will often put in their first labour entry and then not return to do their second labour entry for a number of hours, this puts the task of remembering when the last entry ended to set as the start of the second entry. there are a numb...

Created 22 Jan 02:50 by Travis Satur

ServiceLink

1 Needs more votes
17 Vote

Ability to create and manage warranty claims (End to end process)

Ability to create, manage and process warranty claims directly from SVL. Currently only part of the warranty claim process is available in SVL. This results in elements having to be completed in DBS and other steps in SVL. This would include claim...

Created 19 Mar 06:09 by Dan Ham

ServiceLink

0 Needs more votes
6 Vote

Ability to edit invoicing options within a work order

Currently in DBS there is the ability to change the invoice print options within a work order, Service Link does not currently have this function, and it would be beneficial for the teams processing work orders to have this available in SVL. This ...

Created 04 Dec 07:04 by Luke Williams

ServiceLink

0 Needs more votes
12 Vote

(WesTrac) Financials Tab Enhancement

The financial tab on service link currently does not display accurate details to the total end costings of the work order to the customer - taxes and any additional service charges are not captured this gives an icorrect assumption of the costing ...

Created 13 Jun 05:44 by Travis Satur

ServiceLink

1 Planned - to be scheduled

CloudLink Ideas Portal

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ability to filter technicians in labour approval (WesTrac)

Add days to last labour numerical count to the Service Pipeline

Add SMU Hours to Work Order List View

(WesTrac) The ability to add comments on a parts return/credit return

Ability to save preferences in scheduler

(WesTrac) ServiceLink: The ability to show or hide the cost and sell values for parts, labor, and misc., in a work order for certain roles within ServiceLink, both at a segment level and the overall work order level

Default technician labour entry start time to to the end time of the last entry for the tech

Ability to create and manage warranty claims (End to end process)

Ability to edit invoicing options within a work order

(WesTrac) Financials Tab Enhancement

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support

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Filter by category

Identify yourself with your email address

ability to filter technicians in labour approval (WesTrac)

Add days to last labour numerical count to the Service Pipeline

Add SMU Hours to Work Order List View

(WesTrac) The ability to add comments on a parts return/credit return

Ability to save preferences in scheduler

(WesTrac) ServiceLink: The ability to show or hide the cost and sell values for parts, labor, and misc., in a work order for certain roles within ServiceLink, both at a segment level and the overall work order level

Default technician labour entry start time to to the end time of the last entry for the tech

Ability to create and manage warranty claims (End to end process)

Ability to edit invoicing options within a work order

(WesTrac) Financials Tab Enhancement

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support