Currently, when a user sets shipping instructions for a parts order via the “Set Shipping Method” function, the “Delivery Location” field is available within the shipping edit interface. However, this field is not surfaced anywhere within ServiceLink, including the Work Order Parts overview or review screens.
In contrast, the “Ship Instruction” and “Ship Via” fields—when populated—are correctly displayed in the parts review section, providing users with immediate visibility into shipping details. The absence of the “Delivery Location” field in this same context creates a critical gap in the workflow.
Travis Satur
| How often would this idea be used? | Daily |
| How much time would you save when the idea is implemented? | It would save minutes of work |
| How many people at your company would benefit from this idea? | Most people (25 + ) |
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What problem is your idea trying to solve?
Proposed Solution:Expose the “Delivery Location” field in the Work Order Parts overview screen, alongside existing shipping fields. This change would:
This enhancement aligns with best practices in system design by ensuring that all relevant data captured during order setup is made visible and actionable within the user interface. |
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