CloudLink Ideas Portal

11 Vote

(WesTrac) Financials Tab Enhancement

The financial tab on service link currently does not display accurate details to the total end costings of the work order to the customer - taxes and any additional service charges are not captured this gives an icorrect assumption of the costing ...

Created 13 Jun 05:44 by Travis Satur

ServiceLink

1 Planned - to be scheduled
5 Vote

Use financial parent credit instead of customer credit for DBS Version 5

For dealers on DBS 5, they would like us to the customer's financial parent credit when checking credit if it is present, else use the customer credit.

Created 29 Dec 21:28 by Phil Mau

ServiceLink

0 Planned - to be scheduled
5 Vote

Add Customer Requested Start Date field to ServiceLink

We are requesting to add a new field to ServiceLink for Customer Requested Start Date and an API to report that data back to us. We would like it to be a calendar field with the ability to have a default date set or be left blank.

Created 30 Aug 18:20 by Melissa Bonney

ServiceLink

2 Planned - to be scheduled
3 Vote

Improve 3rd party API error messaging

Improve error messaging for API failures from sources CloudLink integrates with by adding who provides the API, what the API name is and an attached XML "request response" file that third parties find helpful in order to troubleshoot what is causi...

Created 04 Mar 17:09 by Stephen Cavanagh

ServiceLink

0 Planned - to be scheduled
4 Vote

Estimated arrival date utilization on field jobs

Currently, the 'Promise date' and 'Est. Unit Arrival' fields are required when opening a Shop job and only the 'Promise date' is required when opening a Field job. Can SVL be configured so both the 'Promise date' and 'Est. Unit arrival' (or) 'Arri...

Created 11 Mar 00:20 by Russ Holindrake

ServiceLink

1 Planned - to be scheduled

CloudLink Ideas Portal

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(WesTrac) Financials Tab Enhancement

Use financial parent credit instead of customer credit for DBS Version 5

Add Customer Requested Start Date field to ServiceLink

Improve 3rd party API error messaging

Estimated arrival date utilization on field jobs

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(WesTrac) Financials Tab Enhancement

Use financial parent credit instead of customer credit for DBS Version 5

Add Customer Requested Start Date field to ServiceLink

Improve 3rd party API error messaging

Estimated arrival date utilization on field jobs

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support