CloudLink Ideas Portal

1 Vote

Integrate additional data from CAT Daily API for CMP Fleet Reports

Integrate additional data from CAT Daily API for CMP Fleet Reports The data that is reported missing is from the CAT Daily API. This is an API we integrate with in certain areas of our application, but not in CMP Fleet reports. We agree this would...

Created 06 May 14:17 by Mark Dearborn

Condition Monitoring Portal / API, Data or Reporting / Dealer Idea / Internal Idea

0 Needs more votes
1 Vote

Add days to last labour numerical count to the Service Pipeline

Add days to last labour number count to the Service Pipeline, currently the pipeline only captures the physical date. It would be beneficial to also have a numerical count as a quick visual for reporting.

Created 06 May 02:53 by Luke Williams

ServiceLink

0 Needs more votes
9 Vote

Blog search function in ServiceLink Flex App

Implementations of a search function in ServiceLink Flex similar to the functionality in the web app.

Created 12 Sep 05:05 by James Miller

ServiceLink Flex

1 Needs more votes
1 Vote

Add SMU Hours to Work Order List View

Yancey Bros What is the problem you are looking to solve with this enhancement request? Enhancement request for Texada to add a column to the reporting for SMU. My recommendation is that they put it in between columns B & C and then we can eas...

Created 05 May 13:52 by Mark Dearborn

ServiceLink / SOW

0 Needs more votes
14 Vote

(WesTrac) Backlog to generate a segment on update like it does with PIP/PSP's

currently in service link when the user assigns the PSP or PIP to the ticket when updated the system generates a segment 80 for that task. This functionality should also be available when selecting a Backlog to generate a segment on update

Created 08 Apr 00:21 by Travis Satur

ServiceLink

2 Needs more votes
6 Vote

Ability to edit invoicing options within a work order

Currently in DBS there is the ability to change the invoice print options within a work order, Service Link does not currently have this function, and it would be beneficial for the teams processing work orders to have this available in SVL. This ...

Created 04 Dec 07:04 by Luke Williams

ServiceLink

0 Needs more votes
14 Vote

When Preventative Maintenance was selected at the segment level in PSQ and the work order created, there is an indictor "P" that is pushed from PSQ to DBSi. Then when the program / indicator is removed in PSQ and work order update from PSQ, the work order in DBSi does not remove the indicator "P" this is preventing the work order from being invoiced. PSQ is allowing the end user to remove the program / indicator and allows the user to update the work order from PSQ, but does not remove the Indicator in DBS. Dealer will need to go to the back end of DBS to clear the indicator and allow user to invoice the work order..

If PSQ is allowing the end user to remove the program / indicator at the segment level and update the work order then the update needs to be pushed and changed in DBSi. This will improve the efficiency of WIP management which helps with CAT excell...

Created 26 Mar 23:53 by Dayton Robson

PSQuoter

1 Needs more votes
4 Vote

(WesTrac) Standard hours on Segments to be factored in on scheduler hours

The opportunity to streamline our operations by aligning technician schedules with segment standard hours on work orders. So if we schedule a 6 hour work order to a tech the system is able to identify that the standard hours are 6 hours and it ass...

Created 22 Jan 01:16 by Travis Satur

ServiceLink

0 Needs more votes
1 Vote

Ability to save preferences in scheduler

When selecting between different views, day, week, monthly etc when you click out of the page the schedule defaults back to week view. To save time it would be great having the ability to save this view as per the user's preference.

Created 01 May 23:30 by Luke Williams

ServiceLink

0 Needs more votes
7 Vote

Import ServiceLink User Info>CWS ID from DBS>Employee File

User Info>External System Employee ID is populated from DBS>Employee File>Address 2. Error "WEB0005 - cwsId is a required field" is called up when a user tries to order parts if their User Info>CWS ID is blank. Rather than manually ent...

Created 25 Sep 02:17 by James Miller

ServiceLink

0 Needs more votes

CloudLink Ideas Portal

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Integrate additional data from CAT Daily API for CMP Fleet Reports

Add days to last labour numerical count to the Service Pipeline

Blog search function in ServiceLink Flex App

Add SMU Hours to Work Order List View

(WesTrac) Backlog to generate a segment on update like it does with PIP/PSP's

Ability to edit invoicing options within a work order

(WesTrac) Standard hours on Segments to be factored in on scheduler hours

Ability to save preferences in scheduler

Import ServiceLink User Info>CWS ID from DBS>Employee File

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support

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Filter by category

Identify yourself with your email address

Integrate additional data from CAT Daily API for CMP Fleet Reports

Add days to last labour numerical count to the Service Pipeline

Blog search function in ServiceLink Flex App

Add SMU Hours to Work Order List View

(WesTrac) Backlog to generate a segment on update like it does with PIP/PSP's

Ability to edit invoicing options within a work order

(WesTrac) Standard hours on Segments to be factored in on scheduler hours

Ability to save preferences in scheduler

Import ServiceLink User Info>CWS ID from DBS>Employee File

If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support