CloudLink Ideas Portal

(WesTrac) Backlog to generate a segment on update like it does with PIP/PSP's

currently in service link when the user assigns the PSP or PIP to the ticket when updated the system generates a segment 80 for that task. This functionality should also be available when selecting a Backlog to generate a segment on update

  • Travis Satur
  • Apr 8 2024
  • Needs more votes
How often would this idea be used? Daily
How much time would you save when the idea is implemented? It would save hours of work
How many people at your company would benefit from this idea? Everyone
What problem is your idea trying to solve?

continuity of process - user experiance - productivity improvement

  • Attach files
  • Admin
    Mark Dearborn commented
    16 Jan 19:01

    Needs more votes from different dealers (12 votes are currently from the same dealer)

    Not sure how job and component codes can be automatically determined from Backlog description; would need a way to capture job and component codes in backlog. For Service Letters, the job and component codes are always the same (perform the service letter).

  • Joe Swayne commented
    16 Jan 18:58

    how many votes do you need there is one from each dealer.




If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support