CloudLink Ideas Portal

11 Vote

Work Order Urgency Selector for Overview Page

The "Urgency" field in the Work Order Header Maintenance screen should be included in the work order Overview screen so users can assign and manage the priority of the work order. 1 = Urgent 2 = High 3 = Medium 4 = Low

Created 07 Feb 00:44 by Shannan Jackson

ServiceLink

1 Needs more votes
10 Vote

New work order view

the ability in the service pipeline for the Work in progress table to have an "opened this week" field to show newly created work orders for the selected store

Created 12 Mar 02:16 by Travis Satur

ServiceLink

1 Needs more votes
5 Vote

Include Estimated Close Date in Opportunities overview

To show the estimated close date in the opportunities overview in SalesLink Flex

Created 03 Dec 06:31 by Paul Meyer

SalesLink Flex

0 Needs more votes
9 Vote

Technician data visability

Technician data visability - Make it possible to add aditional items on the Technichian user profiles to capture things such as tech A/C licenses, site inductions, contact details etc.

Created 29 Apr 06:19 by Travis Satur

ServiceLink

1 Needs more votes
4 Vote

(WesTrac) Standard hours on Segments to be factored in on scheduler hours

The opportunity to streamline our operations by aligning technician schedules with segment standard hours on work orders. So if we schedule a 6 hour work order to a tech the system is able to identify that the standard hours are 6 hours and it ass...

Created 22 Jan 01:16 by Travis Satur

ServiceLink

0 Needs more votes
2 Vote

the warranty % on segments to default to 0.00%

When using the segment customer table in ServiceLink to split costs from the ticket customer to Warranty, the default percentage is set to 100%. This results in the invoice showing the segment costs being sent to Warranty to the ticket customer in...

Created 07 May 01:28 by Travis Satur

ServiceLink

0 Needs more votes
2 Vote

Add days to last labour numerical count to the Service Pipeline

Add days to last labour number count to the Service Pipeline, currently the pipeline only captures the physical date. It would be beneficial to also have a numerical count as a quick visual for reporting.

Created 06 May 02:53 by Luke Williams

ServiceLink

0 Needs more votes
2 Vote

Add SMU Hours to Work Order List View

Yancey Bros What is the problem you are looking to solve with this enhancement request? Enhancement request for Texada to add a column to the reporting for SMU. My recommendation is that they put it in between columns B & C and then we can eas...

Created 05 May 13:52 by Mark Dearborn

ServiceLink / SOW

0 Needs more votes
9 Vote

Symptoms - Heldup required for Correction field

The Complaint is Mandatory when creating a Symptom and Symptoms currently have a Hard Stop heldup for Cause and Resultant Damage. However, there is no requirement for the user to complete the Correction field as there is no heldup for it.The Corre...

Created 17 Mar 22:36 by Shannan Jackson

ServiceLink

1 Needs more votes
1 Vote

emt users would like a comment field added

The EMT users would like to add a field where they can store comments. its related to ticket 1852634677

Created 02 Jul 19:09 by Janet Perry

EMT

0 Needs more votes

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