Our management team feels that the "Issue has been assigned to you" email format should be the same as the "Issue Escalation" email format.
Currently the "Issue has been assigned to you" email does not give any details about the issue, you have to log into the system to see the issue details. Where as the "Issue Escalation" email format gives you a quick view of the issue, without having to log into the system.
Melissa Jarvis White
