Ability to edit equipment notes via | CloudLink Ideas Portal

Ability to edit equipment notes via gatekeeper function

Currently there is no way to update the equipment notes via Saleslink requests. We need the ability for reps to request updates to the equipment notes in Saleslink and have them processed through to the ERP via the gatekeeper automation. Even if its initially a manual update from AX to the ERP to get us going would be great.

Greg Chard
Oct 29 2019
Already exists

SalesLink

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David Vuong commented

06 Jan 20:39

This functionality can be enabled using the key ckCommon.Customer.EquipmentAddEdit.Notes.Show

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Admin

David Vuong commented

October 01, 2024 21:58

The ability to put notes on an equipment record seems to already exist. This can be enabled using the key ckCommon.Customer.EquipmentAddEdit.Notes.Show
Is it that the notes are absent from your gatekeeper requests?

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Mark Courtenay commented

December 21, 2021 23:15

Thanks Mary, This is fantastic news, you are about to make a lot of Product Support Reps very happy.

Thanks again & Merry Christmas

Mark Courtenay | Customer Support Manager - Regional
Hastings Deering (Australia) Limited - 1123 Beaudesert Road, Acacia Ridge QLD 4110
P: +61 7 3365 9439 M: +61 418 194 487 E: mark.courtenay@hastingsdeering.com.au
W: www.hastingsdeering.com.au

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