CloudLink Ideas Portal

Parts need by date to be displayed in the Parts tab of ServiceLink

In ServiceLink FLEX, after parts are ordered, it is essential to display the Required By Date associated with each document or part order. This visibility is particularly important as stores frequently place orders in advance of machine arrivals.

To enhance operational efficiency and planning accuracy, it is recommended that the Required By Date be incorporated into the parts section of the segment view. This would allow users to quickly verify delivery expectations and align part availability with job scheduling, reducing the need for manual tracking and minimizing delays due to misaligned timelines.

  • Travis Satur
  • Aug 28 2025
  • Needs review
How often would this idea be used? Daily
How much time would you save when the idea is implemented? It would save hours of work
How many people at your company would benefit from this idea? Most people (25 + )
What problem is your idea trying to solve?

The current process requires involving another department to obtain information regarding the expected arrival of ordered parts. This dependency introduces inefficiencies and delays in job planning and scheduling.

To streamline operations and improve visibility, it is recommended that part arrival details—such as the Need By Date—be captured and made accessible within the Segment details. This would enable planners and stakeholders to make informed decisions without relying on manual follow-ups with the parts department, thereby enhancing workflow autonomy and reducing interdepartmental overhead.

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