It would be beneficial to be able to search by invoice number in ServiceLink, this is a big system limitation that forces the user back into DBS to search for historical work orders. Having this function in SVL would reduce the need for users to work in 2 systems and streamline the work order management process.
Submitted by WesTrac
Luke Williams
| How often would this idea be used? | Daily |
| How much time would you save when the idea is implemented? | It would save minutes of work |
| How many people at your company would benefit from this idea? | Most people (25 + ) |
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What problem is your idea trying to solve?
Not being able to search by Invoice number |
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Needs more votes from different dealers.
Workaround: use the search to search for the serial number, open any work order with that serial number, go to the equipment tab, click work orders on the left menu, click "invoice view" tab, and you can see all invoices for that serial number.