This idea has been merged into another idea. To comment or vote on this idea, please visit SERVICELNK-I-865 (WesTrac) Backlog to generate a segment on update like it does with PIP/PSP's.
currently in service link when the user assigns the PSP or PIP to the ticket when updated the system generates a segment 80 for that task. This functionality should also be available when selecting a symptom to generate a segment on update
How often would this idea be used? | Daily |
How much time would you save when the idea is implemented? | It would save hours of work |
How many people at your company would benefit from this idea? | Everyone |
What problem is your idea trying to solve?
continuity of process - user experiance - productivity improvment |