The Complaint is Mandatory when creating a Symptom and Symptoms currently have a Hard Stop heldup for Cause and Resultant Damage.
However, there is no requirement for the user to complete the Correction field as there is no heldup for it.
The Correction field is a critical piece of data that is required for system failures, customer complaints and warranty repairs and as such it should also be a hard stop heldup.
Shannan Jackson
| How often would this idea be used? | Daily |
| How much time would you save when the idea is implemented? | It would save hours of work |
| How many people at your company would benefit from this idea? | Everyone |
|
What problem is your idea trying to solve?
Inconsistent ServiceLink configuration design resulting in critical data not being entered by end users. |
|
Needs more votes from different dealers