CloudLink Ideas Portal

Stop PSQ Notes Overwriting Notes Entered in DBS/ServiceLink

When Updating the Work Order from PSQ could there be a configure to not send notes after the initial creation of the work order or an option to only send certain segment notes or the notes write over but underneath what is already loaded?

  • Marita Lucas
  • Jan 23 2025
  • Needs more votes
How often would this idea be used? Daily
How much time would you save when the idea is implemented? It would save hours of work
How many people at your company would benefit from this idea? Everyone
What problem is your idea trying to solve?

Currently the Coordinators copy notes from ServiceLink and paste them in a word doc. Update the Work Order from PSQ and then re-paste the tech's notes back in.

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