CloudLink Ideas Portal

Ability to detect potential duplicates when creating prospects

We suffer with duplicate prospects, prospects that are the same as an existing account, etc. We train around this but to no avail. It would be great if when entering a prospect, logic would direct the user to an existing account already set up or existing prospect account using name, address, phone matching logic.

  • Mike Love
  • Jun 3 2025
  • Needs more votes
How often would this idea be used? Daily
How much time would you save when the idea is implemented? It would save a month of work
How many people at your company would benefit from this idea? Everyone
What problem is your idea trying to solve?

Reduce duplicate prospects entered into Sales Link and improve overall accuracy of customer database for marketing and coverage purposes.

  • Attach files
  • Mike Love commented
    10 Jun 15:30

    Does Texada have a way to socialize these ideas for votes?



If you would like to submit an CloudLink product issue or bug, please visit our Customer Support Portal

For support questions related to the CloudLink Ideas Portal, please contact CloudLink Customer Support