This idea has been merged into another idea. To comment or vote on this idea, please visit SLSLNK-I-5 Expiring Warranties - better visibility/mapping if multiple warranties open.
We’ve noticed that some of the expiring warranties that show up on the Expiring Warranties report and the SalesLink Suggestions do not take into consideration if that machine has an extended warranty that will roll over once the standard warranty expires.
Basically, both reports show machines that shouldn't show up because those machines have extended warranties that will come into effect. Is there a way to filter these out and only show machines that either have an expiring standard warranty and no extended warranty OR an expiring extended warranty?
Also on the Expiring Warranties Report, is there a way to filter out expiring warranties based on the kind of warranty (ie: Under Carriage, Emissions)?
Without these, the report and suggestions would throw more work on our reps since they would need to validate if these are expiring warranties we can generate business from.
Bryan Nelson
HI All,
We have recently created an Expiring Warranty Admin page that allows you to define which warranties will be visible in the report. This should address some of the requirements as defined in this idea.