When reviewing the DNA readouts from CAT it is a lengthy process to review each serial number and to investigate when the serial number was moved from an account to another. currently it is a guessing game as drilling through each request is difficult as there is no clue to what serial number was involved. I propose a list to show the serial number where nominated to help investigate DNA's.
Document attached with idea.
Darren McAllister
| How often would this idea be used? | Monthly |
| How much time would you save when the idea is implemented? | It would save a week of work |
| How many people at your company would benefit from this idea? | Some people (2-4) |
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What problem is your idea trying to solve?
Data relating to Serial number changes made within a customers account |
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This continues to be a challenge as multiple equipment updates can be listed but no identification on the header table to show what was updated. a lengthy process to look into each update to find the serial number. Is there another option to do this???