Add a new field to ServiceLink for Estimated FIRST ARRIVAL date to ServiceLink. Calculating the percentage of time a dealer meets their first arrival target is a new metric for Service Excellence 2020. We need a location to enter this date on a field service work order/ticket.
Joe Swayne
This is related to an idea posted by Peterson on Apr 6th.
SERVICELNK-I-404 https://cloudlink.ideas.aha.io/ideas/SERVICELNK-I-404