If Dealers are using Customer Loyalty Discounts in DBS/ERPs a way to show the status on the Customer Page. This would highlight to Sales & or Marketing that Customer is "Gold Level Loyalty" etc. "PCC Discount"
Should be visual on Customer Page
With Filtering Options in Advanced Search
Please provide more detail on the loyalty information that's available in DBS. For example, is it a single field or a combination of fields?
For AX customers, is there an equivalent in that ERP?