CloudLink Ideas Portal

Work order that is scheduled to a technician, have the visibility to the Dispatcher's name that opened the work order

We were wondering if there was a way for us to add into these dashboard cell views the dispatcher that opened the WO on the cell? Like for example, we can somehow see the lead tech assigned at the bottom, instead of that could we maybe get the dispatcher name?

  • Arlette Costa
  • Feb 27 2025
  • Needs clarification
How often would this idea be used? Daily
How much time would you save when the idea is implemented? It would save minutes of work
How many people at your company would benefit from this idea? Most people (25 + )
What problem is your idea trying to solve?

Currently we have would have to click into each WO to double check who’s customer WO we are running.

  • Attach files
  • Arlette Costa commented
    27 Feb 20:08

    We would like to see Opened by please.

    Arlette Costa
    CVA Contract Administrator
    Peterson CAT
    510.618.2919 direct
    510-750-3913 cell
    amcosta@petersoncat.com
    "We Will Be Our Customer's First Choice."

  • Admin
    Mark Dearborn commented
    27 Feb 18:09

    Can you let us know which field you have the dispatcher name in? Job Control, Originated By, Who opened the work order, who scheduled the tech? Thanks!



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