CloudLink Ideas Portal

Add Customer Terms Code to the display configuration in ServiceLink

It would be helpful to provide the Customer Terms Code for each WO in the display configuration in ServiceLink.

  • Lynn Chou
  • Jan 22 2025
  • Needs more votes
How often would this idea be used? Daily
How much time would you save when the idea is implemented? It would save hours of work
How many people at your company would benefit from this idea? A Team or Group of People(5-25)
What problem is your idea trying to solve?

This problem would help reduce the time it takes the find the WO associated to the customer based on terms code. Some terms we use to classify our customers are charge, cash, and COD. As we implement the new cash policy for our customers, rather than having to go between greens screen (AS400) and ServiceLink to find the WO, we would be able to find the WO much faster.

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