Add a declined work area in Service Link to allow work to be presented and quoted for a customer on an active work order that is visible in the work order history if the customer declines the work.
It would be visible in the "declined" area of the work order history and can be added to a new work order.
How often would this idea be used? | Daily |
How much time would you save when the idea is implemented? | It would save minutes of work |
How many people at your company would benefit from this idea? | Everyone |
What problem is your idea trying to solve?
Ensures customers are being advised of additional work needed. Simplify adding work to the next work order instead of searching for a quote that may or may not have been made. Give the ability to see dollar values of declined work Simplify marketing strategies |