CloudLink Ideas Portal

(WesTrac) Details in the Cliams Pipeline under the heading Warranty within Service Link. To incorporate warranty claims into the GetChanges API for automatic retrieval from DBS.

To incorporate warranty claims into the GetChanges API for automatic retrieval from DBS.

  • Dayton Robson
  • Jan 16 2025
  • Needs more votes
How often would this idea be used? Weekly
How much time would you save when the idea is implemented? It would save a week of work
How many people at your company would benefit from this idea? Most people (25 + )
What problem is your idea trying to solve?

The "Claims Pipeline" details is not accurate (if the Sync Claims button is not activated)

User will need to do this for every warranty work order that is in ServiceLink that has a claim in DBSi.

Good will be that ServiceLink gets the changes / status of the warranty claim from DBSi irrespective of status and the information is viewable in the correct heading within Claims Pipeline

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