When a blog is edited there is no record of the edit. If the message has already been read and removed from the blog list then the new Edited blog will only show if you go in to the work order and look for it. there is no notification that the blog has been changed. If you switch Workorder.Blog.Edit security Key off then this also switches off the ability to create a blog. Create Blog and Edit blog should be a separate security key. ( The ability to edit a blog is almost the same as the ability to delete, as you could change a complete blog to read something else and have no log of the original blog )
How often would this idea be used? | Daily |
How much time would you save when the idea is implemented? | It would save minutes of work |
How many people at your company would benefit from this idea? | Everyone |
What problem is your idea trying to solve?
The ability to edit a blog after it has already been read/acknowledged |
Have you looked at the blog search function?
There is a config key
Blog history search allows users to find blog entries for all tickets, assigned or not assigned.
SVL.BlogHistorySearch.Feature.Enabled Internal Controls visibility of the blog history search in servicelink. 1: Off; 2: On;
Please submit a ticket to have this changed.