During parts lookup, the Availability field in the parts area shows the source from parts store. After a part is ordered, DBS is updated to reflect the source the part was actually ordered from which in a lot of cases is different than the original source the system showed. After parts have been ordered the Availability shows blank in Service Link. We would like Service Link to stay updated with the the Facility (FAC) field showing on the DBS parts document after the part has been ordered/sent to the parts department. That way Service can see where the part is actually coming from.
Jim Ellis
| How often would this idea be used? | Daily |
| How much time would you save when the idea is implemented? | It would save minutes of work |
| How many people at your company would benefit from this idea? | Everyone |
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What problem is your idea trying to solve?
Service Link blanks out the Availability field after a part is ordered, so Service is basically in the dark about where the Parts department decided to source the part to. Especially in these days where the supply chain in general is delayed and parts are sourced to many different locations to fill, Service must know where parts are coming from to make decisions. |
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See attachment.