Modern is a communications technology that we want to utilize to maintain two way communication
We started by doing the development to send out SVL communications via Modern as another way to send communications. This has been talked about for long time, will be a good addition to the dealers. The plan is to start with the sending of communications and then expand to two way communications and then quote document approvals
Phase 1 enabled messaging to Modern
Phase 2 enables the ability to open Modern at the Work Order level from ServiceLink
Phase 2 - Requirements
We will implement a link in SVL Work Orders that will open a new window and will call up Modern's view of the same work order.
Link URL - https://mdsnotify.com/q/work_order_number
Hector Catre
