The chain on a COTI note currently shows the most recent update/comment at the top underneath the original note. This can be confusing to follow. I would prefer that it fall below (at the bottom) so it shows in a date and time order. It could very well be dealer preference so maybe a configurable option here? Picture attached.
Kelly Kotara
Hi Kelly,
We can have our Professional Services team reach out to you with a rough order of magnitude as to the effort and cost of developing this on behalf of your dealership. If you would like to pursue this solution, please contact your account rep.