Our dealership hasn't adopted COTI notes as a good form of communication on a deal because in order to respond to the note you have to reach into COTI. It would be great if you could respond to the email notification and it would post to the note chain in COTI.
Kelly Kotara
Agreed having the person that sent the notification in the subject line and/or in the FROM line so we can hit reply we can reply and send docs or notes