CloudLink Ideas Portal

1 Vote

SPE - Blog groups

What is the problem you are looking to solve with this enhancement request? Sending blog messages to groups of people without having to individually select each person to send blog to. How many in your organization encounter this problem? All How ...

Created 17 Mar 14:12 by Mark Dearborn

ServiceLink / SOW

0 Needs review
14 Vote

Multiple API Keys & ability to control which keys access what API's to enhance data security

Currently there is a single API key that grants access to all Texada API's. We are needing a better way to securely manage API access within the business and with third party software providers. Require the ability to have multiple API access keys...

Created 03 Apr 05:48 by Dan Ham

Reporting API

0 Needs review
13 Vote

We require and API to create a ticket in SVL so that we can generate W/O's based on requirements from other Modules

We would like to be able to create a ticket in SVL via and API. This could be used to generate the Shop Get Ready Work Order based on Details from Iquote.

Created 04 Dec 00:01 by Sheldon Newey

ServiceLink

0 Needs review
8 Vote

Add Final Transfer Cost to CloudLink Columns

Would like the [ Dollar Amount of the Last Blank Transaction ID > which would be our Final Acquisition Cost ] from DBS Transaction Register inputted into the CloudLink Columns so it can be exported and inputted into another spreadsheet.

Created 09 May 19:17 by Travis Schock

CloudLink Console

1 Needs review
14 Vote

Add in Cat Interact functionality to share quotes directly with customers and receive customer responses

Ability to share quotes directly with customers, receive any customer feedback and also have digital authorisation to proceed with quoted work. All can be tracked and documented within the PSQ quote using Cat Interact

Created 26 Apr 05:13 by Dan Ham

PSQuoter

0 Needs review
3 Vote

POST API for new user registration

Allows automation of creating new cloudlink user via API

Created 28 Oct 23:49 by Michael Wong

CloudLink Console

0 Needs review
9 Vote

When deleting tickets, in Servicelink, that were generated from EMT, to send an email informing of deletion.

When deleting tickets, in Serivcelink, that were generated from EMT, to send an email informing of deletion. Many times tickets get deleted and no one knows why. Once that ticket is deleted, there isn't a history/audit trail. Would like an email s...

Created 27 Nov 17:56 by Tonya Blessing

ServiceLink

1 Needs review
8 Vote

Ability to change associated usernames of separated employees to account for duplicate names of incoming employees

We have users no longer working here and hire a new person with the same name. Due to the limitations of Texada, we cannot use the same username because it will associate the previous person's work in Cloudlink to the new person - regardless of ro...

Created 22 Nov 15:05 by Melissa Bonney

ServiceLink

0 Needs review
4 Vote

Make customers purchase order number searchable

It would help save our users and customer some time if the customers purchase order number in iMacs was searchable.

Created 05 Jun 23:21 by Lynn Chou

iMacs

0 Needs review
8 Vote

Have cost center info pull in when copying a previous work order

We pull in previous work orders a lot to save on manual entry of parts, work done, etc. When pulling in the previous work order, the cost center fields are always blank and have to be filled in for each line. Most likely it's going to be the same ...

Created 23 Jun 20:27 by Tonya Blessing

ServiceLink

0 Needs review

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