CloudLink Ideas Portal

6 Vote

Add Estimated By as a filter in scheduling

Add the ability to filter by who opened the work order within the Scheduler

Created 14 Jul 21:02 by Jenna McStotts

ServiceLink

0 Needs review
5 Vote

Flag which items on release notes are related to "Dealer Enhancements", "Bug Fixes", or "Ideas".

When release notes come out, it would be good to know what prompted the particular note. If we could see that many of the improvements coming through in releases are related to Ideas, it may assist in driving people to create ideas in the portal a...

Created 26 Sep 23:32 by Sheldon Newey

CloudLink Console

0 Needs review
2 Vote

Texada Module Connection Status for Cloudlink Applications Console

Develop a system connection check for Texada Modules that is visible to users when they log in to Texada on the Applications dashboard. This could be a simple tick / cross identifier with text for any connection failures to external systems.

Created 25 Jul 01:09 by Shannan Jackson

CloudLink Console

0 Needs review
5 Vote

Health dashboard for ERP connections

Request to enhance health reporting in the Cloudlink Console to show the health of integrations to the back end ERP system such as DBS. Eg: the integration between ServiceLink and DBS is down for synchronizing workorders. The existing health repor...

Created 15 May 17:23 by Stephen Cavanagh

CloudLink Console / Dealer Idea / Internal Idea

0 Needs review
4 Vote

Technicians Access Levels in ServiceLink

Within Service Link, it would be nice to have an option that allows Technicians to only edit the Work Orders they have been assigned to and view all other type of work orders that they are not associated with. This would leave only Supervisors, Le...

Created 25 Sep 18:50 by Lynn Chou

ServiceLink

0 Needs review
6 Vote

Easily reprice Labour and Misc

Problem: Currently there is no easy way to reprice labour and misc. This applies for when a quote is copied to new revision or quote and when customer class or customer details are changed at either a header, segment levels.Proposed functionality:...

Created 20 Dec 06:54 by Dan Ham

PSQuoter

0 Needs review
5 Vote

Add Popsicle stick functionality in PSQ the same as SVL for quick access information

Add Popsicle stick functionality to PSQ the same as SVL to show customer (Credit/AR, Notes), equipment (warranty, open WO's etc) and recommendation (Service letters, backlog etc).

Created 26 Apr 05:08 by Dan Ham

PSQuoter

0 Needs review
5 Vote

Section to view PSEs associated with the Serial Number

Have a section to view all PSEs - no matter the status - associated with that Serial Number, like the Work Order section.

Created 07 Apr 16:05 by Sarah Cenedella

Condition Monitoring Portal

1 Needs review
4 Vote

SVL & SVL Flex - Custom Hyperlinks on Home Page

We would like to be able to add Hyperlinks to the home page of ServiceLink (and Flex) similar to what we have on Saleslink. See attachment.

Created 30 Aug 04:35 by Sheldon Newey

ServiceLink

0 Needs review
6 Vote

Prevent Labor and Parts to be charged on completed segments

After segments are completed, technicians are able to charge labor and parts. We have experienced times where these additional charges were added after we've spoke with the customer and provided a total and were waiting for a PO to complete the cl...

Created 14 Mar 23:01 by Krystal Goodchild

ServiceLink

0 Needs review

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